FAQs

• Shipping & Delivery

  Delivery, tracking and duties information

• Returns, Refunds & Exchanges

  Return policy, refunds and exchanges information

• Discounts & Promotions

  Information about discounts, sales and promotions

• Orders & Payments

  Payment options, order changes and cancellations

• Products & Gift Cards

  Gift card instructions, linen care and sizing

• Sustainability & Responsibility

  Sustainability, certificates and origin of linen

• Wholesale

  Information about the wholesale program